Lambeth Customer Service Centre
Lambeth council is revising its customer service standards as part of the preparation for the return from lockdown.
To have a say on the draft standards please fill in this quick survey by Wednesday 27th January. Just click the purple button in the top left hand corner
The council website is having a makeover. Please click the feedback hyperlink to comment on a particular web page.
There will be over 45 stalls at the West Norwood Christmas markets this Saturday 12th Dec 11am to 3pm. Visit the stalls centred around Norwood High St beside St Luke’s church SE27 0DT. There’s something for everyone!
And of course our local shops are open too . Check out the fantastic range of retailers in West Norwood town centre in this business directory:
Norwood’s Children Centre is up and running after lockdown with most activities now based at 18 Benton’s Lane SE27 9UD just off Gipsy Rd .
‘Stay and play’ and other face to face sessions are social distancing so you have to book your place on 020 3409 0704. Other “virtual” activities are one to one telephone calls and some group sessions are via facebook.
For details of the Norwood Children’s Centre programme see [attached pdf]
Please phone 020 3409 0704 for advice on what sessions might best suit your child.
Lambeth’s Family Information Service online directory has lots more information on a wide range of activities and services for children:
Every year the council asks residents what they think about our local parks. During 2020 lockdown and social distancing parks have been the best place for exercise, relaxation and the place to meet friends and family.
Our local parks include: Knights Hill Wood, Norwood Park, St Luke’s church, Streatham Common and Tivoli Park.
To have a say and suggest improvements to your favourite local park please fill in this quick survey by Saturday 31st October:
October is Black History month and this year Lambeth Libraries have drawn up a brilliant programme of mainly online activities.
There is something for everyone in the programme – just check out the brochure and book the sessions in advance that you want to attend here.
Cllr Sonia Winifred said: “This is a wonderful opportunity to learn about and celebrate African Caribbean Heritage and Culture, which influence and enrich all our lives.”
The council is looking for an organisation to take a 10-year lease on the One O’clock Club building in Norwood Park SE19 1EA (near the café off Salters Hill). The service must run at least three “stay and play” sessions a week for children under-five and their parent/carers.
To see the building please book a 10 minute site visit on Thursday 1st October 11am to 1pm OR 2pm to 4pm on Monday 5th October.
For details see ‘norwood park call for proposals’.(pdf)
Deadline to submit a tender with a 3 year business plan is midday Sunday 11th October.
Cllr Winifred by our pool
West Norwood Leisure Centre is back with a wide range of activities: gym, swimming, classes. Every activity has to be booked to keep us safe with social distancing .
Children’s swimming lessons start again in September.
Opening hours are now 6.30am to 9pm Mon- Wed; 6.30am to 8.30pm Thurs-Fri; and 8am to 5.30pm weekends.
To book its easiest to use the Better GLL app: https://www.better.org.uk/news/download-the-better-uk-app
Or try the web site: https://www.better.org.uk/leisure-centre/london/lambeth/west-norwood-health-and-leisure-centre
If you are not online drop by the leisure centre in Devane Way off Knights Hill SE27 0DF (opposite West Norwood train station ) and the staff at reception will book you in.
To check the social distancing rules see: attached (pdf file)
Lambeth’s Heritage Festival is taking place throughout September with at least one event each day. This year everything is online so book your free real time place early!
See the full programme here: https://love.lambeth.gov.uk/lambeth-heritage-festival-2020/
There are virtual walks, archive film screenings, talks, podcasts, virtual reality films, banner making and drawing workshops, discussion groups, virtual building tours and author interviews – hopefully there should be something for everyone.
A big thanks to Lambeth Archives, the Lambeth Local History Forum and local groups for setting up this event.
West Norwood Library has reopened after lockdown Mondays to Saturdays 11am to 4pm . But to maintain social distancing you must make an appointment by phone.
Ring 020 7926 8034 to collect books ordered in advance
Ring 020 7926 8092 to make an appointment to use a computer or study space and for photocopying., scanning & printing.
The Picturehouse Cinema is open with a separate entrance through its café area. See: https://www.picturehouses.com/cinema/west-norwood-picturehouse