The rail companies have plans to close Ticket Offices at most stations across the country. The plan is for multi-skilled station staff to provide “Ticket Assistance” instead -and help travellers use the ticket machines. Our local nearby stations: West Norwood, Gipsy Hill, Streatham Hill, Tulse Hill will all be affected. Ticket Offices at major stations like Victoria, Waterloo & Clapham Junction are also to be closed.
To see the closure plans for Southern and Thameslink click on the links below:
To have a say you must send your comments to TravelWatch by Wednesday 26th July. TravelWatch will make recommendations on the consultation. For details go to:
https://www.londontravelwatch.org.uk/ticket-offices-have-your-say/
You can also send your comments by email to southern.consultation@londontravelwatch.org.uk or gntl.consultation@londontravelwatch.org.uk
Or by free post to RTEH-XAGE-BYKZ, London TravelWatch PO Box 5594, Southend-on-Sea SS1 9PZ.
Transport for All have a sample template letter you can personalise and send to TravelWatch:
https://www.transportforall.org.uk/campaign/ticket-office-closures/take-action/