Train ticket offices to go

17265161021_57f7528f71_zOur local rail station ticket offices are to close down  June – September 2016 . Govia Thameslink Railway (GTR) says ticket machines will replace the ticket  office. Each of our stations has 2 ticket machines and there are no plans to increase the number of ticket machines.

They will also employ  a “Station Host” to assist people travelling. The promised “Host” hours at  Streatham Hill, Tulse Hill & West Norwood stations are:

Mon-Sat 5.30am to 10pm and Sundays 7am to 10pm .

Gipsy Hill station “Host” hours will start 30 mins later on weekdays. Saturday is not mentioned!

London Travel Watch is organising the consultation on these changes. Email your comments to:, with ‘GTR ticket office changes’ in the subject line before midnight on Sunday 13th  March 2016.

London Travel Watch will review all comments received, and will make a recommendation to the Department for Transport based on these and other information received[0]=news/list

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