BT has installed hundreds of public phone boxes in our borough but most are now just cluttering our streets. Few public phone boxes are required as nearly everyone has a mobile phone. The old boxes are vandalised , dirty and their main current purpose is to carry advertising. BT are proposing to replace some of the obsolete phone boxes with a New York style kiosk – for gigabit wi-fi enabling free phone calls, mobile charging & downloading. The kiosks include advertising to bring in an income.
The first InLinkUK kiosk proposed for West Norwood would replace the obsolete box outside Knowles at 294 Norwood Road SE27 9AF.
For details see planning application 17/04903 via Lambeth planning portal: https://www.lambeth.gov.uk/planning-and-building-control/planning-applications/search-planning-applications
To get broken BT public phones fixed please email with location details to customer.serv.payphones@bt.com